The Future of Shopping

Tuesday, May 30, 2017

What will shopping in the future look like and will we even need shops? It is interesting to note than in an era of online shopping, we actually visit the shops more now than a generation ago.

In a survey this year we found that the main connection point Australians have with their local community is not the community centre, park, school or club but the local shopping centre. A visit to the shops is not just about getting groceries, it is a social experience, an entertainment destination, a café stop-off and of course an opportunity to see, try, and experience what’s new.

The shopping experience of the future will start much earlier than the moment we enter a store. It will begin at the time we make decisions about items we buy. Increasingly, these decisions will be socially informed by recommendations made by family and friends as well as our digital communities with whom we share common interests and even available nearby shoppers.

Shopping will become a hybrid of online purchasing through mobile devices and personalised shopping apps, and real world shopping in-store. By 2026 our in-store shopping will be guided not only by our shopping list but also by applications which facilitate our shopping experience. They will be able to detect when and where we are in store and provide recommendations and discounts in real-time based on our lifestyle, our purchasing habits, household demographics and our electronically-enabled shopping trolley as we fill it.

At home, intelligent appliances in our smart homes will monitor our consumption of grocery items, automatically detecting items we are running low on and based on past behaviour and clever predictions this shopping list will be automatically set up for payment and home delivery or available at convenient collection hubs.

Payments will not only be cashless but cardless, a quick swipe of our phone or device will pay the bill and receive the recept. And best of all, in an era of driverless cars, car share drop-off points and streamlined public transport, getting a good parking spot may even be achievable!

Welcome to our blog...

We have a passion for research that tells a story, that can be presented visually, that brings about change and improves organisations. And we hope these resources help you know the times.

Our Social Media Sites

Facebook | McCrindle Research Social Media YouTube | McCrindle Research Social Media Twitter | McCrindle Research Social Media Flickr | McCrindle Research Social Media Pinterest | McCrindle Research Social Media Google Plus | McCrindle Research Social Media LinkedIn | McCrindle Research Social Media Mark McCrindle Slideshare

Last 150 Articles


training friends ACT Report jobs of the future Research Executive 1994 cartodb volunteers relevant 24,000,000 focus groups business index Melbourne Tasmania global generations events authenticity car equip high school sydney hills demography ferry data visualisation baby name low density public holiday sunburnt country earn Education Future Forum hobart cost weekly earnings generation know the times Research Director potts point Hornsby Shire Council weather changing face of sydney insights etiquette baby boom speajer February 16 Australia street housing affordability poker master JOMO impact shifts poor Social Trend twentyseventeen social teaching royal influence apartments experience shopping centre criminal future Res Vis "know the times" research report owning a home builders #censusfail education sector EFF rising house prices snapshot area entertainment urban engage society the lucky country researcher townhouses newspaper social commentary mccrindle tea dream demographic transformations local community trends of 2017 Deaths presentation house demographic mentor data analyst Christchurch supply and demand women micro apartments Australian communities speakers demographic trends participants fresh toys customer wealth inequality student not for profit capital city domestic IT Specialists ipswich shbc Engineering Manager Financial Planning Week coffee lovers culturally diverse going out mccrindle research kate middleton conference speaker society trends wedding environment visual Christmas season financial dreams The Daily Edition Charlotte ABS social impact Scouts living increasing densification entrepreneurs of today vegemite McCridle New South Wales Australian Communities Trends SA media release James Ward gig economy couple Gen X Aussies aged care puzzle millenials residents educated tuesday housing trends Northern beaches Event Work place house price demographer 10 years repayments schools students ashley fell cost of living January 26th commuters cooking Northern Territory moderators guide research pack suburban living communities Duchess of Cambridge renting facts financial eliane Tuesday Trends interactive norwest australian English year 7 mover and shaker sunny days Gen Y suburb FOMO ACT teleworking ease of travel TED the hills shire safe financial fears Adelaide the hills Territory innovation states finance sector wide study tv Sydney’s south west mortgage donate shopping TDE leader earning mining boom household organisations teachers Australian Census quote data typical australian social analysis economic village responsive unemployment the great screenage emerging trends investor bus property pyrmont australian social research royal baby panel resilience marriages divorce faux-cilise school students tea PSI energy property market generation Z insight survey national wealth house prices baby names report employmee forecasting ashley mckenzie optus my business awards mobile The ABC of XYZ Australian Bureau of Statistics Channel Seven brand futurist wealth and income distribution baby boomers employment slideshare meetings entrepreneur innovative christmas Jura Coffee challenge Mark McCrindle hopes food bank state charity omnibus retirement local statistics Merry Christmas buildings resource grandparents marrickville 1968 menai census fail Sydney Hills Business Chamber Mount Annan-Currant Hill visualisation Jura Australia Vocational education millennials ageing NSW rise of local australian communities trends report Royals gold coast social shifts community event NBRS Architecture Valentine’s Day World Water Day economy debate McCrindle Speakers office opening shopper's pick award winner HSC millionth travelling christianity holiday Australian Population business performance Kirsten Brewer Australian Families church Christmas presents wages Cobbitty-Leppington sydney speaker education research australian communities forum bureau moreton bay school satisfaction curiosity keynote 2014 Love rent Northern Beaches cancel plans mythbusting trends focus group infographic wall generational trends future-proof easy rider conferences internship wealth employmer speakers pack woolworths 2016 census news baby names mateship teach purpose rich daily commute work-life 2015 baby Channel 7 brand experience blaxland Geoff Brailey wolloomooloo giving research Kiwi the australian dream population personal growth cold urban living index results dreaming System's Architect goals educhat land of the middle class holidays father's day gender perth faith conference gen z TAS home owner princess charlotte research visualisation not for profit research trends of 2016 national crime rates winter child care belief internships cash Christmas lunch home ownership mythbusters Australian schools rule keeper Skilling eliane miles marriage not-for-profit apartment care support emerging technologies sports choice workers Australian demographics faux-ciliser geomapping REIV Conference meals generations education hills shire socialising education future stay home royal high density selfie vegetarian social issues CBD charities graphs global transport aussie culture change infographic GPO population map workshop dessert money Netflix celebration learner in the media product christian acf15 australia Real Estate overcast learning styles workforce daily telegraph forum chairty REIV National Conference australian real estate house price rise ultimo cloudy days world infographics food rain Tuesday Trend fears community engagement forecast Do It Yourself manly collaboration optus skills South Australia DESTEL high density living life DIY leadership workshop organisational culture 2016 tertiary education property price the changing face of sydneysiders offenders personalities professional development sydneycity qualitative research Sydney schools affordability annual income medicine professional presenters Myth Elderslie-Harrington park speaker sydney metro real language follow contiki video wealth and income micro CPI demographics narcissism learning proactive friendship SRE future proofing engagement stats media activity victoria Real Estate Institute of Victoria Caregiver 2017 population growth australian community trends report brisbane FPA VET sector family commute careers presentations 2016 census results case study environmental scanning research data hello fresh social research mother's day relational media hunger sun rental stress religion debt long weekend wealth distribution communicate office space youth unemployment program identity pharmacy motivate year 12 group session social researchers 23 million thrive ideas government social media TEDx school paying to work New Zealand donation capital cities TED talk ACF 2016 NT Wellington balance study employers royal family leadership ACF research on coffee culture trend new york times social trends middle class business names 40 million summer story social lives housing market sector Hills Shire Council SMART financial planning population milestone optimistic spend divorce rate crows nest Northern Beaches Christian School future proof Generation X in depth interviews young people analysis trends analyst online future of shopping pharmacies national private wealth tableau award cars list Births Queensland: QLD census public speaking Australian Home SMSF Sydney keynote speaker prince george earnings gig high density apartments sydney event census 2016 deloitte casual monarchy What is food insecurity? ACF17 work growing population mccrindle teacher education future report future of education intern train faux-cilising easter baby names australia report budget consumer university degree hills jobs career 1975 baby name predictions anzac Australian community trends Australians australians staying home more salary coffee keynote speaker social researcher survey design workplace culture dare to dream sentiments thought leadership healthy future investing work mates collaborative neutral bay 2013 entrepreneurial 2020 bondi breakfast Population Clock research services professional NEETs urban taskforce parents mccrindle in the media report average aussie volunteering data Western Australia darwin wellbeing happiness google lifestyle students WA google for education Generation Y outsourcing 1980 live the dream communications wage families social life marketing census results social commentator consumerism brands emerging generations renter of the future Wodonga small business parenting winter blues group financial future Financial Planning Association of Australia city young australians social enquiry politics market research men Wagga Wagga learn conference presentation new office housing growth social change non profit census data event recap Australian Dream water Bathburst 24 million cancelling event global financial crisis urban living NFP event aged care Financial Planning Association housing home online shopping greatness university screenage community children households ageing population Word Up networking volunteering NBRS storytelling youth digital seasons socialites workplace Australia Day staff the average aussie alpha food insecurity average sydneysider baby name trends growth Willowdale cultural diveristy trend tuesday communication logan post rationalism nfp investment affordable clothing priorities publication ACF2017 sector wide VET office Canberra suburbs plans define media commentary public speaker ethnography 2012 Australian Trends lalor park VIC trades local communities click unaffordable financial independence crime cica volunteer income spirituality showreel dreams tattoos waverton technology professional speaker Macquarie University world youth day cancelling plans sustainable staying in Aussie cultural diversity New Zeland gen alpha internet huffington post Assistant Store Manager Queensland sydneysider goal Crime Rates generation alpha hornsby litter megatrends travel Andrew Duffin Australia Day 2017 grave decision professional services average Australian future of work tips