The Future of Shopping

Tuesday, December 13, 2016

As Christmas approaches, so does the urgency of shopping. So what will shopping in the future look like - and will we even need shops? It is interesting to note than in an era of online shopping, we actually visit the shops more now than a generation ago. In a survey this year we found that the main connection point Australians have with their local community is not the community centre, park, school or club but the local shopping centre. A visit to the shops is not just about getting groceries- it is a social experience, an entertainment destination, a café stop-off and of course an opportunity to see, try, and experience what’s new.

The shopping experience of the future will start much earlier than the moment we enter a store. It will begin at the time we make decisions about items we buy. Increasingly, these decisions will be socially informed by recommendations made by family and friends as well as our digital communities with whom we share common interests and even available nearby shoppers.

Shopping will become a hybrid of online purchasing through mobile devices and personalised shopping apps, and real world shopping in-store. By 2026 our in-store shopping will be guided not only by our shopping list but also by applications which facilitate our shopping experience. They will be able to detect when and where we are in store and provide recommendations and discounts in real-time based on our lifestyle, our purchasing habits, household demographics and our electronically-enabled shopping trolley as we fill it. At home, intelligent appliances in our smart homes will monitor our consumption of grocery items, automatically detecting items we are running low on and based on past behaviour and clever predictions this shopping list will be automatically set up for payment and home delivery or available at convenient collection hubs.

Payments will not only be cashless but card-less - a quick swipe of our phone or device will pay the bill and receive the receipt. And best of all, in an era of driver-less cars, car share drop-off points and streamlined public transport, getting a good parking spot may even be achievable!

Welcome to our blog...

We have a passion for research that tells a story, that can be presented visually, that brings about change and improves organisations. And we hope these resources help you know the times.

Our Social Media Sites

Facebook | McCrindle Research Social Media YouTube | McCrindle Research Social Media Twitter | McCrindle Research Social Media Flickr | McCrindle Research Social Media Pinterest | McCrindle Research Social Media Google Plus | McCrindle Research Social Media LinkedIn | McCrindle Research Social Media Mark McCrindle Slideshare

Last 150 Articles


christian brand experience names urban taskforce DESTEL marriage February 16 Queensland HSC New Zealand geomapping Geoff Brailey breakfast baby social lives cancelling plans princess charlotte baby names dessert Australians 2014 cancel plans leadership workshop balance Canberra Aussies culturally diverse Sydney increasing densification Social Trend jobs of the future visualisation professional development tableau schools forecasting dreaming spirituality insights sydneysider future-proof SMSF trends analyst selfie google equip Melbourne affordable social research cloudy days state research report focus groups social commentary in the media households repayments statistics socialising Financial Planning Week generation ACF 2016 CPI trend know the times learning styles Res Vis Andrew Duffin Population Clock entrepreneur Australian Communities Trends sector household emerging trends society trends Duchess of Cambridge going out mover and shaker jobs Australian Bureau of Statistics education future report cars public speaker education future investing suburbs economic innovative career couple the australian dream keynote christianity financial fears recap property market overcast education research families cash 2013 baby name blaxland leadership daily telegraph #censusfail low density royal influence monarchy generation alpha ACT deloitte new office data visualisation Hills Shire Council internet medicine award winner holiday leader Northern Beaches Christian School 1994 australians staying home more VET sydneysiders click earn results Christmas season university panel New Zeland study optus my business awards sydney metro trades baby name predictions organisations Mark McCrindle earning media commentary Adelaide school growing population Aussie SA shopper's pick offenders internship millennials typical australian children narcissism eliane miles public speaking slideshare curiosity qualitative research average aussie australian communities trends report ipswich litter renting ACF cultural diversity potts point residents property social issues parenting data employment salary IT Specialists states data analyst survey Australian Trends baby boomers business index university degree communities resilience mining boom Generation X students research visualisation Deaths education logan anzac list socialites Macquarie University wealth house price internships trends australian communities forum local community ultimo Crime Rates safe gold coast NBRS Architecture finance cooking presentation population milestone research keynote speaker 2020 South Australia GPO changing face of sydney NT high school water sun high density living sydney speaker in depth interviews Channel 7 staying in VIC CBD FPA cost of living google for education village royal family lalor park suburban living australia suburb moreton bay housing market mother's day young people goal Scouts sydney event impact forecast financial future travelling shifts conferences parents community engagement acf15 graphs conference presentation school students tips Gen Y winter blues future of shopping Australian Dream conference speaker kate middleton grave decision culture educated family PSI consumer language social consumerism royal baby Netflix housing affordability average sydneysider menai aussie culture New South Wales nfp office opening outsourcing SRE experience Australian Families transport program house rental stress celebration quote mccrindle in the media non profit hobart year 12 friendship the changing face of conference school satisfaction budget thrive winter life 2012 hello fresh ageing population house price rise Education Future Forum census fail sector wide land of the middle class Do It Yourself Vocational education 2016 the hills shire shopping 1975 Wagga Wagga post rationalism not-for-profit crime online bus capital cities Skilling work mates renter of the future 2017 ethnography teach workforce eliane Northern Beaches faux-cilising mythbusters newspaper shopping centre global financial crisis workplace culture home ownership survey design future group Bathburst Australia Day 2017 Tuesday Trends public holiday JOMO domestic facts rent demographic transformations holidays annual income apartments Real Estate REIV Conference brands media Australian schools proactive national crime rates wealth and income research data moderators guide future of education seasons toys sydneycity teleworking rise of local visual educhat Australian demographics insight average Australian mccrindle tea social trends perth mccrindle research child care daily commute office space urban living politics office customer Merry Christmas learning census builders snapshot community event baby names australia report REIV National Conference Valentine’s Day sunny days ageing baby name trends plans storytelling NEETs researcher huffington post social change economy entrepreneurial infographic wall dare to dream stay home group session the hills collaboration financial independence sentiments professional speaker English national private wealth Sydney Hills Business Chamber wage meals 40 million property price tertiary education australian social research capital city infographic debt Hornsby Shire Council 23 million summer thought leadership energy WA gender wedding sector wide study Financial Planning Association of Australia speakers shbc Gen X tea lifestyle Northern Territory woolworths ferry entertainment gen z define bureau EFF "know the times" micro apartments middle class living authenticity Channel Seven unemployment motivate Assistant Store Manager NBRS schools students futurist innovation teacher participants pyrmont learner 2015 easter ashley fell faith World Water Day TDE challenge 24 million Charlotte millionth Territory supply and demand friends business performance Work place tattoos demographic trends Tuesday Trend resource apartment cold belief happiness alpha affordability optus business baby names report rain System's Architect manly megatrends online shopping small business student purpose earnings generations ease of travel easy rider Royals commuters divorce follow stats wealth and income distribution emerging generations community McCrindle Speakers demographic trend tuesday national wealth neutral bay Australian Home local communities sydney hills sunburnt country car teachers growth mateship FOMO skills publication Australia Day Australian communities Engineering Manager Real Estate Institute of Victoria urban research services environment area spend census 2016 trends of 2017 social enquiry news owning a home mortgage train staff Kiwi local social shifts greatness prince george pharmacies technology faux-ciliser grandparents Generation Y research pack personalities ashley mckenzie James Ward financial dreams income mccrindle communications product food hills shire victoria hopes workshop communication identity personal growth townhouses organisational culture Caregiver criminal rising house prices housing growth 2016 census results cartodb Love debate media activity year 7 marriages wealth distribution tuesday charity global generations weather social commentator environmental scanning events father's day new york times learn tv Financial Planning Association demography award paying to work employers analysis work-life aged care puzzle DIY priorities high density apartments hornsby world professional social researchers VET sector sports mythbusting women Tasmania church home owner commute education sector workplace work divorce rate census results goals digital mentor presentations case study pharmacy investor buildings professional services real The ABC of XYZ investment global Queensland: QLD christmas communicate youth Australian Population micro brisbane engage demographer clothing optimistic demographics collaborative mobile entrepreneurs of today training Christmas presents media release financial unaffordable Kirsten Brewer relevant 10 years population map weekly earnings TAS coffee 1968 government vegemite bondi social analysis social life darwin Sydney keynote speaker event travel NSW city marketing Myth market research Wellington video population careers sustainable retirement home meetings etiquette cost wolloomooloo relational ABS contiki society cica The Daily Edition Births fears Research Executive high density poker master interactive crows nest Christmas lunch ideas world youth day 1980 house prices twentyseventeen norwest 2016 census healthy future dream future proof change housing omnibus story marrickville future of work gen alpha faux-cilise rich poor rule keeper Christchurch generation Z Western Australia social researcher networking Wodonga engagement urban living index SMART wellbeing trends of 2016 Northern beaches Event cancelling event millenials long weekend forum future proofing fresh generational trends intern focus group Word Up Australian Census young australians report brand January 26th social impact youth unemployment social media aged care housing trends religion volunteers teaching emerging technologies royal not for profit waverton men vegetarian the average aussie population growth responsive 24,000,000 wages baby boom