Thriving
Schools
Index

Take the pulse of your school community with a streamlined stakeholder survey.

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Thriving Schools Index report cover and sample pages showing ranked results

Key benefits:

  • Understand the health of your school community across key stakeholders including staff, students, and parents
  • Lead boldly into the future with robust evidence
  • Rely on benchmarked insights against national averages to see performance gaps and strengths
  • Find improvement areas and celebrate strengths in your school community
  • Engage your school community regularly to help keep your finger on the community pulse

What you get:

  • A 10-minute mobile-friendly survey of your staff, students, and parents
  • An insights report featuring graphs, analysis, key insights, and comparisons with national benchmarks
  • A presentation helping you digest the key findings and our recommendations for what to focus on next

The six pillars of a thriving school community

To help educational leaders create thriving learning communities, McCrindle has developed a six-part Thriving Schools Index to help schools identify their strengths and highlight areas for improvement. The effectiveness of a school’s learning community is measured across the following six areas:

Student
development

Teaching

Student
wellbeing

Schooling
experience

Connection and
belonging

Leadership

Empowering your entire team

The Thriving Schools Index is designed to solve the unique challenges faced by
today’s school leaders and community relations teams.

Strategic clarity & confidence

Board-ready insights, not just data

The TSI delivers simple, key metrics in a highly visual report, making it easy to digest the headlines and communicate exactly where to invest for the greatest impact.

Measure what actually matters

Satisfaction is a lagging indicator, once families or staff are dissatisfied, they may already be looking elsewhere. We measure lead indicators like Connection and Belonging so you can uncover community health before retention issues occur.

High engagement & alignment

A survey that respects your parents

Every survey is a brand interaction. We’ve replaced tedious 30-minute legacy surveys with a modern, mobile-friendly 10-minute experience. It respects the modern parent’s schedule, bridges the gap from “consumer” to community partner, and drives higher response rates.

Look beyond the vocal minority

It’s easy for loud voices to skew leadership priorities. By benchmarking perspectives across parents, staff, and students side-by-side, you can easily identify where expectations and reality differ, and align your community around a shared vision.

Establishing trust & understanding

Master your first 100 days

Your early actions set the tone for your leadership. The TSI provides a holistic “read” on your school’s culture through evidence-based listening, ensuring you understand the true priorities of your community without over-relying on anecdotes from the loudest voices.

Set a baseline & build trust

Your community is watching to see how you consult and engage. Deploying the TSI is a highly visible, efficient process that gathers perspectives across staff, parents, and students. It establishes a clear health baseline and demonstrates from day one that you are committed to building a thriving school community.

"How do we compare to other schools?"

The TSI allows you to measure your school's community and compare the results against the national benchmark.

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Add-ons

Enhance your TSI with add-ons

Custom Questions

Tailor the survey to your unique needs by adding custom questions, with options to incorporate these findings into the report.

Multi-Campus report

A consolidated report ideal for leaders overseeing multiple school locations, providing a single view for Boards and Executive Teams.

Segmentation Analysis

Gain a more nuanced understanding of your stakeholders by comparing trends within parent, student and staff results. Comparisons between parents, students and staff are included in the report as standard.

School Community Infographic

A communication-ready infographic to share top-line results with your community. Features your top 5 strengths, key metrics, and can highlight leadership's responses or next steps.

Overview of the Thriving Schools Index

Built on years of research

The TSI has been built on the foundation of decades of research, drawing on what is proven to be an effective way of measuring a school community.

What people say

"Upon reviewing the Thriving Schools Index and the clear reporting McCrindle offers, I knew this would help us engage our staff, parents and students in a meaningful and robust manner. From our very first conversations I felt McCrindle truly grasped what we needed."

Deb Magill, Headmistress

St Catherine’s, NSW

"When the survey wrapped up, they didn’t just deliver results, they took the time to walk our Executive team through the findings, offering insights that were both practical and immediately useful. I wouldn’t hesitate to recommend McCrindle to any School seeking meaningful data and a team that’s a pleasure to partner with."

Steven Wellbeloved, Head of Advancement

St Mark’s Anglican School, WA

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"The Thriving Schools Index gave us a clear, evidence-based picture of our community. It allowed us to celebrate our strengths while providing the data that gave insight into our opportunity areas."

Kieren Noonan, Executive Director Strategy and Operations

Girton Grammar, VIC

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"Partnering with McCrindle transformed our strategic planning process. The McCrindle team’s facilitation ensured the data became a catalyst for rich conversations rather than simply a collection of statistics. Their combination of research expertise, practical facilitation and authentic care for people is exceptional, and the experience has left a lasting impact on our College."

Ammie Franklin, Deputy Principal

Salesian College Sunbury, VIC

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"The TSI provided a level of granularity and analysis that had previously been unavailable to us. The presentation of the summary and full report was outstanding, as was the level of support provided throughout the process. We now have a real benchmark on which we can assess how well strategic initiatives assist in achieving our vision. First-class!"

Philip Coombe, Principal

Huanui College, NZ

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Thriving Schools Index Report

Your next school stakeholder study

The TSI allows you to measure your school's community and compare the results against the national benchmark.

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Frequently asked questions

  • How long does the survey take to complete?
    The TSI survey is designed to be efficient and user-friendly, typically taking respondents approximately 10 minutes to complete.
  • How much does it cost?
    The off the shelf package is $15,000 + GST. If you have additional or custom questions you'd like to include please let us know and we can provide a custom proposal.
  • How many people are included in the national benchmark?
    The national benchmark data is the collation of quantitative data collected in an online survey. The survey was completed by Australians aged 15 to 78. Respondents who were parents of school-aged children (n=557), teachers in the school education sector (n=521), or Yr9-12 students (n=350) were included in the study.
  • What deliverables do I get?
    Once we run the survey and analyse the data you'll receive our templated report with the key insights from your school which includes top strengths and top areas for growth. Included in the report is the TSI benchmark split by stakeholder (staff, parents & students). You'll also receive a presentation of the insights from a McCrindle researcher.
  • Can we add custom questions?
    While the Thriving Schools Index is comprehensive, you can include custom questions as an add-on. Some schools use these questions to capture feedback and sentiment on their unique strategic plan, faith elements, or facilities.
  • How long does a TSI take from kickoff to final presentation?
    Once we receive sign off a TSI typically takes six to eight weeks from the initial kickoff meeting to the final delivery of the presentation.
  • Can the TSI feed into strategic planning packages?
    Yes, in fact we recommend the TSI for strategic planning as it offers a comprehensive view of key areas within your school.
  • Does the TSI work for multi campus schools?
    Yes, we've conducted the TSI for several multicampus schools. We can offer an aggregated result for the entire school community, as well as reporting for each school in your group.
  • Can I run the TSI year on year?
    The TSI was designed to track trends over time, many schools find their own year on year tracking more insightful than the comparison to the national benchmark. It can be ran year on year or at your preferred intervals.
  • What is the recommended age group for student participants?
    We recommend running the survey for students in Year 9 and above to ensure full comprehension of the survey questions, though younger cohorts can be included if desired. Our national benchmark is also based off of a Year 9 + cohort, while we can survey lower, this is something to consider.
  • What key metrics are included in the final report?
    The TSI final report provides comprehensive insights, including domain scores and identification of top strengths and growth areas for each stakeholder. It also includes performance metrics such as the Net Promoter Score (NPS), Net Repeater Score (NRS), and Net Engagement Score (ES), along with a "future outlook" to assess community optimism.
  • What about if I've used another survey in the past, will I lost my longitudinal data comparisons?
    No, we can give you the best of both! If you’ve got particular questions from an existing survey that have proved useful, we can add them as custom questions so you can maintain longitudinal comparisons.

Why McCrindle?

  1. Lean into our experience in the education industry to ensure dependable information for decision-making.
  2. We handle the setup, distribution and collection of survey data to save you time and take the weight off of managing it.
  3. You’ll get data and insights promptly so you can use it for decision-making and planning.
McCrindle team members working together in the office

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